5 Lessons Learned: Anthem Data Breach

cyber security

Over the last two weeks, we’ve seen one of the largest data breaches in our country’s history unfold. The second largest health insurer in the U.S., Anthem Inc., experienced a “very sophisticated cyber attack” on Jan. 29, which exposed the names, birthdays, medical IDs, Social Security numbers, street addresses, email addresses and employment information, including income data, of as many as 80 million customers.

While this was not the first breach of health data – millions have been affected by previous health data breaches – the Anthem breach is by far the biggest and it will not be the last.

In the wake of this significant breach, we have been observing Anthem’s communications response. Here are some key learnings:

What do you think about Anthem’s response to this data breach? As you think about potential threats to your own organization, do you have a crisis plan in place?


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