Crisis + Critical Issues

Protect your reputation.

Our proudest moments are often ones you'll never read about. Critical issues can come from any direction, and each one represents a moment of truth for your brand and your reputation. Fortunately, our entire team is prepared to shepherd you through the storm with a thorough, rapid response protocol and our 24-hour emergency hotline. We help you remain clear, coherent and credible, and emerge with reputation intact.

  • 24-hour hotline: 1.877.PR ER 911
  • Crisis response
  • Crisis/critical issues planning
  • Vulnerability assessment and gap analysis
  • Crisis plan development
  • Crisis/critical issues training
  • Social media crisis simulator
  • Spokesperson training

Crisis + Critical Issues Lead: Brian Ellis

Crisis Response
Maintaining credibility amid media circus.
Padilla Crisis Experts Analyze the United Airlines Fiasco
Crisis Response
Issues management: health system strike.
Responding to "20/20" allegations.
Crisis Response
Issues management: facing animal activism.
Determine Your Company's Crisis IQ
Try Our Free Crisis Preparedness Tool
Girl Scouts of the USA
Thin Mints under attack.
Why a Negative Trump Tweet Isn’t Always Negative
Read More at BuzzBin
Crisis Response
Issues management: listeria outbreak.