Children's Hospital of Richmond at VCU

Children’s Hospital of Richmond at VCU was preparing for the opening of a new outpatient pavilion that would create a more welcoming environment and coordinated experience for kids, families and caregivers. To help parents navigate the new facility, Padilla created a digital tour. Available 24/7, provided a simple and responsive guide to parking, physician offices, testing and treatment locations and other resources designed to reduce anxiety and ensure a positive first impression.