All Posts by Kim Blake

Do Healthcare Rankings Help or Hinder Consumer Choice?

There are two rankings that can define a hospital communicator’s entire year: U.S. News & World Report’s “Best Hospitals” and Modern Healthcare’s “Top 100 Most Influential” list of l…
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Is It Too Late Now to Say Sorry? Communicating Medical Errors

It’s no surprise that lawyers and communications professionals don’t always see eye to eye.  This can be especially true when it comes to medical errors, the third leading cause of death in the U…
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